Digital Agency Operations – Bubble.io

Bubble Digital Agency Operations

Digital agencies manage millions of client work across Asana, Toggl, FreshBooks, and Google Drive. A Bubble agency platform replaces all four with client management, time tracking, retainer billing, new business pipeline, asset library, and a client reporting portal – in one system.

4-6 ToolsReplaced by One
6Core Modules
5-20 PersonSweet Spot Agency

Digital Agencies Manage Millions of Client Work in Spreadsheets

Digital marketing agencies, SEO agencies, web design studios, and PR firms manage multiple clients, multiple projects, and multiple retainer billing relationships using Monday.com, Asana, Toggl, FreshBooks, and Google Drive – tools that never integrate properly. A Bubble-built agency operations platform serves as the single system of record, replacing four to six tools with one that fits how agencies actually work.

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Client & Project Management

Client records with retainer amount, contract dates, account manager, and key contacts. Projects with deliverables, deadlines, and responsible team members. Project health status. Automated client status report generation weekly.

Time Tracking & Utilisation

Team members log time against client projects and internal tasks. Budgeted hours vs. actual per project. Utilisation rate per team member (billable vs. non-billable). Over-service alerts when approaching allocated hours.

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Retainer & Invoice Management

Monthly retainer invoices generated automatically per client. Additional work invoiced from approved timesheets. Expense tracking. Stripe payment collection. Outstanding invoice chasing at 7, 14, and 30 days overdue.

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New Business Pipeline

Prospects at each sales stage: Initial Contact, Proposal Sent, Presentation, Negotiation, Closed Won/Lost. Pipeline revenue forecast. Win rate by service type and client size. The CRM built for agency sales process specifically.

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Campaign Asset Library

Client brand assets (logos, brand guidelines, photography), creative outputs, and campaign reports. Version control. Client-specific access: each client sees only their own assets. Eliminates the ‘where is the latest logo?’ email.

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Client Reporting Portal

Clients log in to view monthly performance reports, campaign results, project status, and time usage. Replaces the 2-hour Monday morning report email per client. White-labelled with agency branding.

Selling Operations Software to Agencies

Target 5-20 person agencies generating 500k-3M revenue that have outgrown spreadsheets but cannot justify enterprise tools. Lead with the over-service problem: “We help agencies stop giving away 25% of their work for free.” Distribute via Agency Collective, Agency Hackers, and Smart Agency Masterclass communities.

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