Last updated: October 16, 2026
These Terms and Conditions (“Terms”) govern the services provided by Simple Automation Solutions (Pvt) Ltd (“SA Solutions”, “we”, “us” or “our”), based in Islamabad, Pakistan, through our website www.sasolutionspk.com and our engagements with clients (“you” or “the Client”). By booking, purchasing or using any of our services, you agree to these Terms.
1. Our services
We provide digital product services, including:
- Free Idea Audit calls
- Discovery Sprints (product requirement documents, scope, architecture and estimates)
- Founder-led product consulting
- Web and mobile application development on Bubble.io
- Full-cycle app development
- WordPress website and WooCommerce store development
- Ongoing support and maintenance
The specific deliverables, timeline and price of each engagement are set out in the proposal, quote, product page or invoice for that engagement (the “Agreement”). If anything in an Agreement conflicts with these Terms, the Agreement takes priority for that engagement.
2. Quotes, scope and changes
- Quotes are based on the scope agreed at the time, usually defined in a Discovery Sprint or written proposal.
- Work outside the agreed scope (“change requests”) will be estimated separately and only started after your written approval.
- Timelines are estimates based on the agreed scope and on you providing feedback, content and access on time. Delays in feedback or approvals may extend timelines.
3. Fees and payment
- Prices are in US dollars unless stated otherwise.
- Discovery Sprints and fixed-price products are paid in advance through our website or by invoice.
- Development projects are normally paid in milestones as set out in the Agreement. Work on a milestone begins once the related payment is received.
- Ongoing support is billed for the hours actually spent, as described on the service page or in the Agreement.
- Invoices are due on the date shown on the invoice. We may pause work on overdue accounts until payment is received.
- You are responsible for any bank, transfer or payment-provider fees charged on your side, and for applicable taxes in your country.
4. Third-party platforms and costs
Our work often uses third-party platforms such as Bubble.io, WordPress, Stripe, hosting providers, plugins, app stores and APIs. Unless the Agreement says otherwise:
- Subscriptions and usage fees for these platforms are paid by you, and accounts should be created in your name.
- These services are governed by their own terms. We are not responsible for their pricing changes, outages, policy decisions or app store review outcomes.
5. Your responsibilities
- Provide accurate information, content, branding materials and timely feedback.
- Give us the access needed to deliver the work, such as platform accounts or hosting.
- Make sure the content and materials you provide do not infringe anyone else’s rights and comply with the law.
- Review and test deliverables within the review period stated in the Agreement.
6. Ownership and intellectual property
- Once you have paid in full for an engagement, you own the custom work we created specifically for you under it, such as your app, design and content.
- We keep ownership of our pre-existing tools, templates, know-how and general methods, and you receive a licence to use any of these that are included in your deliverables.
- Third-party components (plugins, themes, libraries, fonts, images) remain subject to their own licences.
- Unless you ask us not to in writing, we may mention the project and show non-confidential screenshots in our portfolio and marketing.
7. Confidentiality
Each party will keep the other party’s confidential information private and use it only for the engagement. This does not apply to information that is public, already known to the receiving party, or required to be disclosed by law. We are happy to sign a separate non-disclosure agreement on request.
8. Acceptance and post-launch support
- Deliverables are considered accepted when you approve them, or if no issues are reported within the review period stated in the Agreement.
- Development builds include a 30-day post-launch support window to fix defects in the work we delivered, unless the Agreement states otherwise. New features and changes are not included.
9. Warranties and limitation of liability
- We will perform our services with reasonable skill and care. Apart from that, our services are provided “as is”, and we do not guarantee specific business results such as revenue, traffic or app store approval.
- To the maximum extent permitted by law, our total liability for any claim relating to an engagement is limited to the fees you paid us for that engagement.
- We are not liable for indirect or consequential losses, such as lost profits, lost data or business interruption.
10. Cancellation and termination
- Either party may end an engagement by giving written notice. You will pay for work completed up to the date of termination, and any refunds are handled under our Refund Policy.
- We may suspend or end an engagement if invoices remain unpaid, or if these Terms are seriously breached.
11. Refunds
Refunds are covered by our Refund Policy, which forms part of these Terms.
12. Privacy
How we handle personal data is described in our Privacy Policy.
13. Governing law
These Terms are governed by the laws of Pakistan. Any dispute that cannot be resolved by good-faith discussion will be subject to the courts of Islamabad, Pakistan.
14. Changes to these Terms
We may update these Terms from time to time. The version published on this page applies to new engagements from the date shown above.
15. Contact
Questions about these Terms? Email athar@sasolutionspk.com or message us on WhatsApp at +92 333 507 8042.