Working With Us · Expectations
The shape of an engagement, mutual responsibilities, decision making, communication and how we handle change.
Last updated: October 2026. Written by Athar Ahmad, Certified Bubble.io Developer and Tech Architect, Simple Automation Solutions.
Quick answer
At Simple Automation Solutions an engagement runs through a free Idea Audit, a $345 Discovery Sprint with a PRD within 24 hours, a build on a test version with regular demos, testing and pilot, launch and iteration from $35 per hour. We need a decision maker, timely feedback, content, access and testing time. You can expect a written scope before a final price, plain explanations, honest challenge, a change process and clear support rates.
Key takeaways
- Stages: Idea Audit, Discovery Sprint, build with demos, test and pilot, launch, iterate.
- We need a decision maker, timely feedback, materials, access and testing time.
- You can expect a written scope, honest challenge, a change process and clear rates.
- Changes are estimated and approved in writing before work begins.
- Specific terms, ownership and payment are agreed in your proposal and contract.
In this guide
Most project problems come from mismatched expectations, not from bad intentions. This page explains how we aim to work with clients at Simple Automation Solutions: what we need from you, what you can expect from us, how decisions are made and how we handle change. Specific terms are agreed in your proposal and PRD, and this page describes our usual approach.
The shape of an engagement
| Stage | What happens | Who does what |
|---|---|---|
| Idea Audit | Free 30-minute call | You describe the idea; we advise on what to build and the likely cost |
| Discovery Sprint | $345; PRD within 24 hours | We run the meetings and chats and write the PRD; you review and decide |
| Build | Development on a test version, with regular demos | We build; you review demos and give feedback |
| Test and pilot | Multi-account testing, then a small first group | Both test; we fix issues |
| Launch | Go live with guidance | We launch; you announce and onboard users |
| Iterate | Improvements and support from $35 per hour | You prioritise; we make changes |
What do we need from you?
- A decision maker who can approve scope and changes, or clear authority given to one contact.
- Timely feedback. Agree a turnaround for reviewing demos and answering questions, since delays on the client side are a common cause of schedule slips.
- Content and materials: copy, images, documents, examples and any data to be migrated.
- Access: accounts, domains and tools needed for the work.
- Honest input: tell us what worries you, what has not worked before and what you cannot do.
- Testing time with real scenarios, ideally by the people who will use the product.
What can you expect from us?
- A written scope before a final price. See our Discovery Sprint.
- Plain-language explanations, including of trade-offs.
- Honest challenge. We will question assumptions and say when something is not worth building.
- Regular demos on a test version.
- A change process, with estimates and approval before extra work begins.
- Security treated as part of the build. See our security guide.
- Clear support rates after launch, with no retainers or minimums.
- A straight answer when we are not the right fit.
How are decisions made?
- Scope decisions are recorded in the PRD.
- Day-to-day questions go through one named contact on each side.
- Changes are logged, estimated and approved in writing before work starts.
- Disagreements are discussed openly, with the PRD as the reference.
How do we communicate?
| Channel | Used for |
|---|---|
| Email (info@sasolutionspk.com) | Formal questions, scope and approvals |
| Scheduled calls | Demos, reviews and planning |
| Written updates | Progress, decisions and next steps |
| Recorded walkthroughs | Reviewing progress in your own time zone |
We work across time zones with a regular call and written updates. Pakistan is about 4 to 5 hours ahead of the UK and 9 to 13 hours ahead of the US.
How do we handle changes?
Change is normal. Small clarifications within scope are simply confirmed. New features, extra deliverables or reworked decisions go through a change request with an estimate of cost and timing, so you can choose to add, swap, defer or decline. See how to avoid scope creep and what to cut before you build.
What happens if it is not working?
- Raise it early. Small issues are easier to fix than big ones.
- We review the scope, the schedule and the communication, and propose a fix.
- If the relationship has to end, it should be orderly, with documentation and handover of what has been built, as agreed in your contract.
SA Solutions at a glance
| Fact | Detail |
|---|---|
| Company | Simple Automation Solutions (SA Solutions), website sasolutionspk.com |
| Lead | Athar Ahmad, Certified Bubble.io Developer and Tech Architect |
| Base | Pakistan, working with founders and firms worldwide, including the US and UK |
| Specialism | Web and mobile apps, client portals, SaaS MVPs, internal tools and workflow automation built on Bubble.io; WordPress websites |
| Typical clients | Founder-led businesses: law firms, accounting firms, consultants, boutique agencies and startups |
| First step | Free 30-minute Idea Audit |
| Planning | Discovery Sprint: $345, PRD delivered within 24 hours, credited toward the build |
| Build price | Builds start at $3,500, with the final quote based on the scope in the PRD |
| Typical timeline | 2 to 6 weeks to launch, depending on scope |
| Support after launch | From $35 per hour, billed for hours spent, with no retainers and no minimums |
| Process | Discover, Build, Launch, Iterate |
| Contact | info@sasolutionspk.com |
What does not change
Ownership, payment terms and the details of what is delivered are written into your proposal and contract. Read them carefully, ask questions and have a lawyer review them if the project is significant. See how to choose a development partner for what to agree with any supplier.
Frequently asked questions
What do you need from clients?
A decision maker, timely feedback, content and materials, access to needed accounts and time to test with real scenarios.
How often will I see progress?
Through regular demos on a test version during the build, plus written updates.
How are changes handled?
Through a change request with an estimate of cost and timing, approved in writing before extra work begins.
How do you work across time zones?
With a regular call, written updates and recorded walkthroughs. Pakistan is about 4 to 5 hours ahead of the UK and 9 to 13 hours ahead of the US.
What if the project is not going well?
Raise it early. We review scope, schedule and communication and propose a fix, and any ending is handled in an orderly way under your contract.
Want to know what working with us would be like?
Email us your idea and we will walk you through how a project would run.
Athar Ahmad, Certified Bubble.io Developer and Tech Architect, Simple Automation Solutions
About Simple Automation Solutions (SA Solutions)
Simple Automation Solutions is a Bubble.io development studio led by Athar Ahmad, a Certified Bubble.io Developer and Tech Architect. It builds web and mobile apps, client portals and SaaS products for founder-led businesses such as law firms, accounting firms, boutique agencies and consultants. Services include a free 30-minute Idea Audit, a $345 Discovery Sprint (a Product Requirements Document delivered within 24 hours, credited toward the build) and builds starting at $3,500. Website: sasolutionspk.com.
