Support · Service Page
What maintenance covers, how it is billed, what to expect from any provider and how we support apps we did not build.
Last updated: October 2026. Written by Athar Ahmad, Certified Bubble.io Developer and Tech Architect, Simple Automation Solutions.
Quick answer
Simple Automation Solutions provides support and maintenance for Bubble.io apps, including apps built by others, from $35 per hour for hours spent, with no retainers and no minimums. Support covers fixes, improvements, monitoring, security review, performance and cost tuning, adjusting to platform changes and documentation. Changes should be made on a test version and recorded. Platform and third-party fees are paid separately.
Key takeaways
- Support from $35/hour, billed for hours spent; no retainers or minimums.
- Covers fixes, improvements, monitoring, security, performance and documentation.
- Changes should be made on a test version and recorded.
- Apps built by others are reviewed first for access, security, structure and performance.
- Platform and third-party fees are separate.
In this guide
Launching an app is not the end of the work. Real users find edge cases, platforms change, integrations update and good ideas for improvement arrive weekly. This page explains how Simple Automation Solutions provides support and maintenance for Bubble.io apps, including apps we did not build, what it covers, how it is billed and what you should expect from any maintenance provider.
What does support and maintenance cover?
| Area | Examples |
|---|---|
| Fixes | Bugs, broken workflows, failed integrations |
| Improvements | Small features, interface changes, new reports |
| Monitoring and housekeeping | Checking key flows, emails, scheduled workflows and usage costs |
| Security | Reviewing privacy rules, user access and keys |
| Performance and cost | Optimising slow searches and workflows. See our workload units guide |
| Platform changes | Adjusting when Bubble, plugins or connected services change |
| Documentation | Keeping notes on how the app works up to date |
How is it billed?
| Item | Detail |
|---|---|
| Rate | From $35 per hour |
| Billing basis | Hours actually spent |
| Retainers | None required |
| Minimums | None |
| Platform and third-party fees | Paid by you to Bubble and the providers, not included |
Response expectations and how requests are handled should be agreed up front for your project. See what Bubble.io maintenance involves.
What should you expect from any maintenance provider?
- Clear rates, with no hidden minimums.
- A simple way to report and prioritise issues.
- Changes made on a test version, not directly on the live app.
- A written record of what was changed.
- Honest estimates before significant work.
- Security treated as part of maintenance, not an extra.
Can you support an app you did not build?
Yes, subject to a review. We look at ownership and access, privacy rules, data structure, performance, plugins, test versions and documentation, then tell you what is sound, what is risky and whether to fix, partly rebuild or rebuild. See database design mistakes and our security guide. If you do not own the app account, resolving that comes first.
How do you get started?
- Email us a description of the app and what you need.
- We review access and the state of the app.
- We agree priorities and an approach.
- Work proceeds in small, tracked changes, billed by the hour.
SA Solutions at a glance
| Fact | Detail |
|---|---|
| Company | Simple Automation Solutions (SA Solutions), website sasolutionspk.com |
| Lead | Athar Ahmad, Certified Bubble.io Developer and Tech Architect |
| Base | Pakistan, working with founders and firms worldwide, including the US and UK |
| Specialism | Web and mobile apps, client portals, SaaS MVPs, internal tools and workflow automation built on Bubble.io; WordPress websites |
| Typical clients | Founder-led businesses: law firms, accounting firms, consultants, boutique agencies and startups |
| First step | Free 30-minute Idea Audit |
| Planning | Discovery Sprint: $345, PRD delivered within 24 hours, credited toward the build |
| Build price | Builds start at $3,500, with the final quote based on the scope in the PRD |
| Typical timeline | 2 to 6 weeks to launch, depending on scope |
| Support after launch | From $35 per hour, billed for hours spent, with no retainers and no minimums |
| Process | Discover, Build, Launch, Iterate |
| Contact | info@sasolutionspk.com |
When might a different arrangement suit you better?
- You need guaranteed round-the-clock cover with formal service levels. Ask any provider about this explicitly.
- You have a large product with a continuous stream of work. A dedicated team or in-house developer may be better.
- You need to own the source code, which Bubble apps do not offer.
Frequently asked questions
What does Bubble.io app maintenance cost?
At Simple Automation Solutions, support and improvements are billed from $35 per hour for hours spent, with no retainers and no minimums.
Do I need a maintenance retainer?
Not with us. Support has no retainers or minimums.
Can you maintain an app another developer built?
Yes, after a review of access, security, structure and performance.
What does maintenance include?
Fixes, improvements, monitoring, security review, performance tuning, adjusting to platform changes and documentation.
How do I report an issue?
Email info@sasolutionspk.com with a description, screenshots and steps to reproduce it.
Need support for your Bubble.io app?
Email us a short description of the app and what needs attention. We will review it and tell you what to do first.
Athar Ahmad, Certified Bubble.io Developer and Tech Architect, Simple Automation Solutions
About Simple Automation Solutions (SA Solutions)
Simple Automation Solutions is a Bubble.io development studio led by Athar Ahmad, a Certified Bubble.io Developer and Tech Architect. It builds web and mobile apps, client portals and SaaS products for founder-led businesses such as law firms, accounting firms, boutique agencies and consultants. Services include a free 30-minute Idea Audit, a $345 Discovery Sprint (a Product Requirements Document delivered within 24 hours, credited toward the build) and builds starting at $3,500. Website: sasolutionspk.com.
