AI Automation for E-commerce

Online stores run on speed and detail. We build custom AI around your store, products and customers: support that answers instantly, content at scale and operations that run themselves, with your team in control.

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Online storesShopifyWooCommerceMarketplaces

Where AI helps e-commerce

Examples of what we can build. Your Discovery Sprint decides what fits your business, in what order.

Customer support assistant

Answer order status, delivery, returns and product questions around the clock from your store data, and pass complex cases to your team.

Product descriptions at scale

Write accurate product descriptions and SEO content from your product data in your brand voice, for review before publishing.

Inventory and supplier sync

Keep stock levels in sync across channels, alert you before items run out and draft reorder requests to suppliers.

Review and feedback insights

Read every review and support message and summarise what customers love, what they complain about and what to fix.

Personalised follow-ups

Send abandoned cart reminders, post-purchase care and product recommendations tailored to what each customer bought.

Social and marketplace publishing

Turn new products into social posts and marketplace listings automatically, like our own AI publishing pipeline.

People stay in charge

AI takes the repetitive work. These always stay with your team.

What stays human

Refunds and exceptions above your limits
Pricing and promotion decisions
Complaints and sensitive customer issues
Final approval of product claims

Data and compliance

Payment card data never passes through AI: payments stay with your payment provider.
Customer data is handled under GDPR and similar laws, and marketing follow-ups respect each customer’s consent.
Product descriptions are reviewed before publishing, so claims stay accurate and compliant with consumer law.

How we handle your data with AI

A typical first project

Start with one automation, prove the value, then expand.

Customer support assistant

Order, delivery and returns questions answered instantly from your store data, with smooth hand-off to your team.

Implementation at $45 an hour, after a $345 Discovery Sprint that is credited toward the build. Your exact scope and fixed price come from the Sprint.

$1,800–$3,600about 40–80 hours of work

Same approach, different AI

We follow the same process for every client, but the AI we build is different for every business. See what it looks like elsewhere, or read a sample AI Opportunity Map.

Law firms Clinics Real estate Accounting firms

Related guides

Practical reading from our blog.

Questions e-commerce ask us

Straight answers about safety, systems and cost.

Does it work with Shopify?

Yes. Shopify and most major platforms offer integrations we can connect to. Our Shopify Vendor Portal project, for example, built a two-way Shopify sync.

Will an AI support assistant upset customers?

Not when it is designed well. It answers simple questions instantly, admits when it does not know, and hands over to a person with the full conversation so customers never repeat themselves.

Is customer data safe?

Payment data never touches the AI, customer data stays in your own systems, and we limit what each task can see.

How much does it cost?

Every project starts with a $345 Discovery Sprint, credited toward the build. Implementation is $45 an hour, and a customer support assistant typically takes 40 to 80 hours.

See where AI fits in your business

Our free calculator estimates the hours and money AI could save your team. When you are ready, a Discovery Sprint turns it into a custom plan with a fixed price.

Calculate my AI savings See the Discovery Sprint

AI we run every day: AI social publishing, AI characters and an AI-run website.